Privacy Policy

1. Introduction

At meFAS (https://mefasdex.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Who We Are

Our website address is: https://mefasdex.com. For privacy-specific concerns, please contact: Fabio meFAS, support@mefasdex.com.

3. What Personal Data We Collect and Why

• Information you provide directly: This includes name, email, phone number, billing/shipping addresses, username, password, payment information, and any details entered in contact forms or donation forms.
• Comments: When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection. A hash of your email may be sent to Gravatar. Gravatar Privacy Policy
• Media: Avoid uploading images with EXIF GPS location data. Visitors can extract this data.
• Cookies: Used to save your preferences, login state, cart contents, and to track activity. These may include temporary cookies, login cookies (2 days or 2 weeks with “Remember Me”), screen display preferences (1 year), and post-editing cookies (1 day).
• Embedded Content: Articles may include embedded content (e.g. videos, images) from third-party sites, which may collect data and use cookies.
• Checkout and Membership Data: During checkout we collect your name, email, shipping/billing address, phone, username, password, and credit card/payment details to process payments, manage memberships, and provide receipts.
• Donations: If you make a donation, we store your name, email, and donation amount. We use this information to process donations, issue receipts, provide thank you certificates, and maintain donor leaderboards (if consented).
• Technical Data: Includes IP address, location, browser type, and pages visited, used for security, analytics, and performance improvements.

4. Use of Information

We use collected data to:

• Provide and manage accounts, orders, and donations
• Process payments and prevent fraud
• Send order updates, marketing messages (if opted in), receipts, and donation certificates
• Improve site functionality and user experience
• Comply with legal and tax obligations
• Respond to requests, complaints, and provide support
• Personalize ads and social integrations (where applicable)

5. Sharing of Information

We may share your data with:

• Payment processors (e.g., PayPal) for transaction processing (PayPal Privacy Policy)
• Hosting and analytics services for website performance and diagnostics
• Legal authorities when required by law
• No data is sold or shared for unrelated marketing purposes

6. Who on Our Team Has Access

Administrators and Shop Managers may access:

• Order and donation data
• Customer profile information (name, email, billing/shipping info)
  This access is granted for fulfilling orders, processing refunds, supporting customers, and managing memberships.

7. Data Retention

We retain:

• Comments and metadata indefinitely
• Order and donation records for 5 years (for legal/tax purposes)
• Account data until the user deletes the account or requests erasure
• Session and technical logs for 1 year for performance and diagnostics

8. Your Rights

You may request:

• Access to your data
• Correction of inaccurate or incomplete data
• Deletion of your personal data
• Restriction of processing
• Data portability
• Objection to processing for marketing
  To exercise these rights, contact support@mefasdex.com.

9. Data Transfers

Data may be processed outside the EU, but we ensure GDPR-level protections via contractual clauses and third-party privacy agreements.

10. Security Measures

We employ HTTPS encryption, strong access controls, secure hosting, and vetted plugins. While we strive for full protection, no method is 100% secure.

11. Data Breaches

In case of a breach, we will notify affected users and take immediate steps to contain the issue, including internal reviews and security audits.

12. Automated Processing

We do not use automated decision-making or profiling in a way that significantly affects users.

13. Updates to This Policy

We may revise this Privacy Policy at any time. Changes will be posted on this page and, where appropriate, communicated via email. We recommend reviewing this page periodically.

Thank you for trusting meFAS.